Kind and timely response
My experience was solid because I was attended to swiftly and genuinely. The company does great at making customers feel at ease.
By Boluwatife A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,322 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,322 approved reviews, newest moderated first
My experience was solid because I was attended to swiftly and genuinely. The company does great at making customers feel at ease.
By Boluwatife A.
I have tried so many different expensive acne treatments throughout my teen years, but nothing has quite worked until Curology. It made my skin feel healthy and had incredible clearing power. I struggle with consistency, but Curology still makes a difference after days of neglecting to stick to my routine. If I had this when I was younger it would have spared me so much grief!
By Kim B.
I meant to cancel my subscription but didn’t get to it in time and they were amazing! Customer service is absolutely great and quick.
By Jay
I felt understood
By Jeritza
customer service is fantastic! they respond quickly and help as much as possible
By najah I.
it’s helped my skin tremendously how ever i have an issue. i need to talk to a real person. i can’t fully customize my package. the amount of cleanser i have is ridiculous i have TWO unopened bottles, but i need to keep receiving the moisturizer. why is there no solution? why is it packaged together? why i am i limited in customization when i pay nearly 100 dollars for this package?
By My first Knife F.
Response from Curology· Jan 29, 2025
Hi there! I'm so sorry for any confusion in regards to adjusting your subscription plan. We'd be happy to help discuss your options and ensure you only receive the moisturizer, feel free to contact us here at success at [email protected] or via SMS at (415) 200-2060 at any time.
Quick customer service!
By ANGELA
Extremely helpful and understanding. I couldn’t have asked for a better outcome.
By Haley V.