Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
183 reviews
Culinary DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation. Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts. Price Match Guarantee! Largest Online Selection (small-wares incl.) + Lowest Prices. Fast & Free Shipping on 25,000+ items Financing and Leasing Available Authorized Distributor 17+ YearsServicing: Hospitality & Travel Restaurants and Bars Caterers Healthcare Correctional Facilities Educational Facilities Business and Industry Supermarkets Casinos and Gaming General Contractors Cruises Hotels Bakeries Food TrucksHttps://www.CulinaryDepotinc.com
Culinary Depot (culinarydepotinc.com) has 183 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
183 approved reviews, newest moderated first
Great product wonderful customer service order was shipped promptly will continue to purchase items from them
By charles A.
Response from Culinary Depot· Jul 14, 2017
Thank you Charles for your review! :) Have a most blessed week & whenever you need us, we are here for you.
Had exactly what I was looking for and at a low price. Shipping was fast and the item arrived in good shape.
By Tempe Preparatory A.
Response from Culinary Depot· May 29, 2017
Fantastic! Thank you for sharing, we will always be available for you. Have an awesome week! :)
Fast shipping . Correct part. Great price !
By Smoke S.
Response from Culinary Depot· May 29, 2017
Thank you, we look forward to servicing you whenever you might need us. :)
Rating: Very poor service. The company wasn't even open for over a week around Easter. Then they took 5 or 6 days for delivery. There product was shipped from California. Some of the worst service I have experienced. I work in purchasing and shipping and receiving. I do this everyday the only reason they received 2 star over 1 star is there price was fare and they did deliver the right product.
By Minnesota C.
Response from Culinary Depot· May 18, 2017
Hi Joe, I am truly sorry to hear about your tremendous inconvenience and deeply frustrating ordeal. We are working very hard and diligently that these types of mistakes should not happen to any customer. Here is a direct line to a personal customer service rep if you need one in the future 845-414-2808 as well as please email [email protected]. Wishing you and your family lots of blessings for health, happiness and success! :) We look forward to helping you in any which way we can in the future.
Good value and prompt delivery
By MICHAEL P.
Response from Culinary Depot· Jul 14, 2017
Thank you Michael for your review! :) Have a most blessed week & whenever you need us, we are here for you.
The drain is well made and has a 1 1/2" FIP outlet. went in fast works great
By James C.
Response from Culinary Depot· Jul 14, 2017
Thank you James for your review! :) Have a most blessed week & whenever you need us, we are here for you.
Excellent product/price slow to ship
By Michael P.
Response from Culinary Depot· Jul 14, 2017
Thank you Michael for your review! :) Have a most blessed week & whenever you need us, we are here for you.
Ordered a $2200 "in-stock" item (I was assured over the phone it was) on April 6th for 2 weeks, I never got an update on the shipping status and the order showed as "pending" on their site. To make things worse, I couldn't get a hold of anyone on the phone to get an update because the WHOLE company was on vacation for a religious holiday. Of course no one mentioned this possible delay when I placed the order and explained my urgent need for the item. After delivery, all they could offer to "make it up to me", was a credit for $50 off on my NEXT purchase of $1000 or more. Thanks a bunch!
By GL
Response from Culinary Depot· May 18, 2017
I am truly sorry to hear about your tremendous inconvenience and deeply frustrating ordeal. We are working very hard and diligently that these types of mistakes should not happen to any customer. Please call us and let us know what we can do to make it up to you. Here is a direct line to a personal customer service rep 845-414-2808 as well as please email [email protected]. Wishing you and your family lots of blessings for health, happiness and success! :) We look forward to helping you in any which way we can in the future.