Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
183 reviews
Culinary DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation. Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts. Price Match Guarantee! Largest Online Selection (small-wares incl.) + Lowest Prices. Fast & Free Shipping on 25,000+ items Financing and Leasing Available Authorized Distributor 17+ YearsServicing: Hospitality & Travel Restaurants and Bars Caterers Healthcare Correctional Facilities Educational Facilities Business and Industry Supermarkets Casinos and Gaming General Contractors Cruises Hotels Bakeries Food TrucksHttps://www.CulinaryDepotinc.com
Culinary Depot (culinarydepotinc.com) has 183 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3 reviews with 3 stars · Clear filters
I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.
By John D.
I purchased some Safeclean for an ice machine. I thought the price was good but when I got my order, the product expiration date was just a month away. No way I could use it all before then. No wonder it was so much lower priced. Still not a good deal at $164.00.
By Mary M.
Response from Culinary Depot· May 18, 2017
So so sorry Mary, We are working very hard and diligently that these types of mistakes should not happen to any customer. Please call us and let us know what we can do to make it up to you. Here is a direct line to a personal customer service rep 845-414-2808 as well as please email [email protected]. Wishing you and your family lots of blessings for health, happiness and success! :) We look forward to helping you in any which way we can in the future.
Cost of shipping held me hostage.
By Lisa B.
Response from Culinary Depot· May 18, 2017
So so sorry Mary, Please call us and we will try giving you a discount on your next order. Here is a direct line to a personal customer service rep 845-414-2808 as well as please email [email protected]. Wishing you and your family lots of blessings for health, happiness and success! :) We look forward to helping you in any which way we can in the future.