Needed a part for a legacy computer
Needed a part for a legacy computer. Never did business before. They came through promptly.
By schafer
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
CTS POINT (ctspoint.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
205 approved reviews, newest moderated first
Needed a part for a legacy computer. Never did business before. They came through promptly.
By schafer
The absolute concern of the original product sent was inoperable and how the item was quickly replaced
By Tommy Lee Perez S.
I received my power supply fast and it was perfect.
By Steven
Response from CTS POINT· May 29, 2026
Thank you for your positive feedback! We’re glad to hear your power supply arrived quickly and in perfect condition. We appreciate your support and look forward to serving you again in the future.
After working with Frank Hill, the issue was resolved and the proper items were delivered. Received the wrong item.
By Tracey H.
Response from CTS POINT· May 29, 2026
We sincerely apologize for the inconvenience caused by receiving the wrong item. We understand how frustrating this must be and appreciate you bringing it to our attention. Please contact us with your order details so we can arrange a replacement or refund as quickly as possible. Thank you for your patience and understanding.
Accurate product description. Accurate shipping. Kept me informed
By Rick
Received order in a timely matter.
By john M.
I got what I ordered. There was hiccoup in the shipment of one of the devices. I reached out and they were will to help with the order.
By Patrick
I had an issue with receiving the wrong product. It was resolved quickly and to my satisfaction.
By Martin