I really appreciated the fast response…
I really appreciated the fast response time and the excellent customer service when placing my order.
By Park
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
CTS POINT (ctspoint.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
205 approved reviews, newest moderated first
I really appreciated the fast response time and the excellent customer service when placing my order.
By Park
Fair price. Prompt delivery.
By AA
First of all, I must say thank you for great customer service and fast shipping! Emma helped me with quoting 10602107020 1TB 7.2K 6G SATA 3.5inch Hard Drive for very reasonable price and my customer who was looking for this one desperately also satisfied with shipping speed. :-) I will definitely do more business with CTS POINT and Emma next time. Keep up the good work!
By Aran K.
The representative Frank took very good care and genuinely cared about earning our business.
By Azita B.
Very courteous and helpful customer support
By Lester T.
The hospital grade surge protector that I purchased was competitively priced, arrived in a timely manner, well- packaged and works great.
By Maya Shaw G.
The assistant named Emma has helped me very kindly and thoroughly. I needed a refund for an accidental purchase. Very quick and honest service, no gimmicks. Would highly recommend 👌
By Darius
Emma Bush provided excellent support in changing the original order to the refurbished HP Z800 power supplies.
By David B.