All targets met
Price was right, shipment was timely, product was as described. What else would someone want? All good with CTS Point.
By Aleksandar F.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
CTS POINT (ctspoint.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
205 approved reviews, newest moderated first
Price was right, shipment was timely, product was as described. What else would someone want? All good with CTS Point.
By Aleksandar F.
Emma Bush was very knowledgeable and helpful
By Gene
I would like to express my gratitude for the kindness and prompt response from Frank. Frank is reliable and very attentive Thanks
By hafiz
exactly the right part and worked as soon as i installed it
By Brent
Response from CTS POINT· Jun 8, 2026
Thank you for your feedback! We're glad to hear that the part was exactly what you needed and that it worked perfectly right after installation. We appreciate your support and look forward to serving you again in the future.
Helpful service
By Chris L.
Response from CTS POINT· Jun 8, 2026
Thank you for your kind review!
Competent service, affordable pricing and follow up.
By Edward S.
Response from CTS POINT· Jun 8, 2026
Providing excellent customer care from start to finish is important to us, and we truly appreciate your feedback. We look forward to serving you again in the future.
We were replacing an old printer with the same model because I love this printer. The salesman was very helpful in ensuring we could accomplish this.
By Deborah
Response from CTS POINT· Jun 8, 2026
We're glad to hear that you were able to replace your printer with the same model you love and that our salesperson was able to assist you throughout the process. We appreciate your business and look forward to helping you again in the future.
The piece of equipment I purchased was fairly priced and it arrived at the exact time promised! I also received a follow-up email from Alan at CTS Point, making sure everything was as promised. The product worked as expected, and the customer service was excellent!
By Bruce W.