Great artwork
They were really courteous and professional. My design came out exactly how I wanted it to. Will definitely be coming back!
By Clay Cooley N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
423 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We supply and engrave a wide variety of gifts, awards, decorations, trophies and more. We can etch on acrylic, glass, crystal, wood, metal and leather.
Crystal Images (crystalimagesinc.com) has 423 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
423 approved reviews, newest moderated first
They were really courteous and professional. My design came out exactly how I wanted it to. Will definitely be coming back!
By Clay Cooley N.
The professionalism and product received was excellent. I found myself in an unfortunate situation due to another vendor canceling an order a week before I was supposed to receive. I reached out to Crystal Images in an emergency and from the start they assured me they could meet the deadline and I received the same product at a better price! Truly glad to do business with Crystal Images and will be the only ones I use for future corporate events! Thanks Crystal Images!
By Robert G.
This was the first time for our non profit agency to use CI. I walked in with Waterford Crystal Whiskey Glasses to be etched. The customer service was great. The nicest people. VERY knowledgeable! The work they do is just amazing. We will continue to use them for anything we need engraved. A new vendor that I would recommend to anyone.
By Dallas Area Rape Crisis C.
Excellent customer service, expedient, and good quality products.
By customer
Great customer service ... quality work! I would not go anywhere else! Thank you Crystal Images for being outstanding. Kathey Insley
By Kathey
Everything went great from start to delivery. Fair prices and great service.
By Rick
My favorite and trusted engraving/customized product company.
By Melissa B.
Great customer service. I would definitely recommend Crustal Images to others.
By Adriana B.