Last minute booking
Alyssa was wonderful. She assisted in booking a last minute cruise when there were computer issues with the cruise line. Everything went very smoothly. I found her to be very attentive and friendly.
By Lori
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
567 reviews
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cruises.com (cruises.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Alyssa was wonderful. She assisted in booking a last minute cruise when there were computer issues with the cruise line. Everything went very smoothly. I found her to be very attentive and friendly.
By Lori
Mellissa Lemke is such an awesome travel agent. She is why I love using Cruises . Com.
By Scott M.
Alissa was very helpful setting up our latest cruise to Alaska. She was very patient and answered all of my questions. She is a very professional agent and knows her business.
By Peter Z.
Great first experience with cruises.com. Christina was outstanding in helping me book our next cruise. Very professional, pleasant, and knowledgeable with all the ins and outs. Thank you !
By Steve F.
Just booked my first cruise with Cruise.com
By Phillip P.
Excellent listening skills and follow through from the agents. I was able to check all cruise lines for value and merits- and book a cruise all in one phone call. Agent helped me see deck plans and detail information on how to pick my room and cruise.
By Penster
Courtney Donovan was a pleasure to work with. She was very helpful and knowledgeable. She went above and beyond to answer all of my questions.
By Lea G.
First cruise and it was fantastic already booked another trip. 🙌
By Gregory C.