Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
398 reviews
Crua OutdoorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.
Crua Outdoors (cruaoutdoors.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
398 approved reviews, newest moderated first
What a great way to sleep outdoor. I think this is one of the qualitative outdoor sleeping camping equipment one could use in any weather condition. Wish to have the opportunity to buy another cocoon for my sister.
By Alexandros R.
Response from Crua Outdoors· Mar 15, 2024
Thank you Alexandros for your amazing review! We wish you a lot more of great sleep in the wild! Happy Camping, CRUA Team
Although we had a hiccup with the order, the Crua team reacted in an efficient and courteous manner. Great customer service and that reflects on the whole company.
By Ricardo
Response from Crua Outdoors· Jan 31, 2024
Hi Ricardo, thank you for your great review. We hope that your camping trip goes well! Have a great day, CRUA Team
Jesse our representative was super helpful and supported. Jesse met every expectation you will want from a customer service personal.
By Pao O.
Response from Crua Outdoors· Jan 11, 2024
Hi Pao, Thank you for your amazing feedback! We try our best everyday to keep our customers happy :) Have a great day, CRUA Team
I had astronomical delivery fees from UPS. Crua was whiling to help out to offset the fees. Simply wonderfull. Can't wait to try the new tent! Thanks.
By Sebastien T.
Response from Crua Outdoors· Jan 11, 2024
Hi Sebastien, Thank you for your great review! Unfortunately, shipping fees went up high recently, we wish as well it wasn't the case:) We are happy, that we could help you out, and we hope you will love the Tri as much as we do! Happy Camping, CRUA
The Culla range is truly unique and high quality. Highly recommended.
By JD M.
Response from Crua Outdoors· Jan 5, 2024
Thank you for your review! We are so happy so hear that you love our Culla series! Happy Camping, CRUA Team
Viki was quick to respond to my questions about replacing a lost piece of equipment and provide a timely solution. She communicated well and kept me informed during the entire process.
By Steven
Response from Crua Outdoors· Dec 21, 2023
Hi Steven, It's great to hear, that you were happy with our service, thank you! Have a great holidays, CRUA Team
Incredibly fast and understanding response. Came to a resolution for the issue quickly.
By Firc
Response from Crua Outdoors· Dec 21, 2023
Hi Firc, Thank you for your review, we are happy that we could help you out :) Happy Camping, CRUA
The team was very friendly and prompt to help. I needed to cancel my order pretty late in the process and they made it easy!
By Scott
Response from Crua Outdoors· Nov 14, 2023
Thank you Scott for your review. We are happy to help! All the Best, CRUA Team
