Crua OutdoorsReviews of cruaoutdoors.com

NEVER BUY FROM THIS BRAND/COMPANY. I purchased a monitor on Black Friday , just now opening it to connect with a gaming system . Monitor doesn’t work worth a flip . I’ve sent emails, videos , pictures and to customer service rep per their request for 3 days ! And still they want me to do more buy shipping it back to them so they can see for themselves instead of refunding / or sending a new product. I don’t know anyone who would go through as much hassle as I did just if the product was good! Never ever buy from them . My son still have no monitor for his gaming system that he just got and it’s all because of this

Bought two Crua culla maxx 3 insulated inner tents on Amazon $350.00 a piece and when I went to order the crua culla max tent they were no longer available to purchase anywhere since they went out of business and didn't feel like telling anyone. Now I'm stuck with two inners and unable to use them because they are part of a system that no longer exists . Absolute BS. Why sell the new insulated inner tent and not tell anyone that the outer tent was no longer available to purchase? .

Happened what I found a manufactured or packing damage on my new Crua Duo GS MAXX tent. I provided pictures and video of it to the customer service and Jesse from Crua who I was emailing just shipped me a replacement for free. That is mind-blowing! They replaced $299 tent for free! Thanks Jesse! I would recommend Crua to all my friends without hesitations because they have the best customer service ever!

Outstanding service! The CRUA team went above and beyond to help me get my CORE quickly and hassle-free. Special thanks to Jesse for making the process smooth and personal. Highly recommended!

Jesse with Crua helped me with hard to find items. I found a Crua Aer Rooftop tent on Marketplace and fell in love with it due to the quality of craftsmanship. They no longer make it so I contacted Jesse regarding the inner tent. He literally scoured his warehouses to find one for me as they are not sold anymore. Jesse you and the crew at Crua rock! you exemplify what it means to stand behind your product. I will check with Crua first from now on with anything related to camping!!!!!!!!!! Thanks!!!!!

Jesse from the Crua Kickstarter fulfillment team was very cool with exchangeing one of my items that didn't make it to production. I wasn't thrilled with the initial choices, but they offered an alternative I was very happy (if not happier) with.

Fast response, everything I needed was taken care of perfectly

Jesse was very communicative and responsive. He helped solve my atypical problem. I’m looking forward to testing out my tent.