Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
398 reviews
Crua OutdoorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.
Crua Outdoors (cruaoutdoors.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
398 approved reviews, newest moderated first
Excellent service! They have the right answer or solution for everything. I’m really looking forward to the Crua Duo GS MAXX – with that, the camping season can begin!
By Andre H.
Response from Crua Outdoors· Mar 19, 2025
Hi Andre! Thanks for the review. We look forward to getting you into your GS very soon.
They answer all my questions about my purchase, my purchase will be used as soon as possible. I’m thinking about the duo how easy it is to set up .
By GUS S.
Response from Crua Outdoors· Mar 19, 2025
Hi Gus! Thank you so much for the service review. We look forward to continuing to serve you and get you into a tent!
I did a lot of shopping various manufacturers and options. The Crua Tri is a good fit for me. Excellent construction and materials. I live in central Alberta, Canada and this tank of a tent will allow all season camping. Big shoutout to Jesse in customer service who went above and beyond in assisting me in acquiring this tent.
By David C.
Superior communication and customer assistance. The Crua team worked with me to provide product information and ordering assistance to ensure I got what I needed. I am very appreciative to how rapidly they responded- felt like I was working with a friend.
By Aric B.
Jesse was responsive and worked to get a replacement part even when not readily available.
By Zachary C.
I contacted Crua via website and Jesse emailed me this morning after the long new years week. I put in an order for some items during that new years week and noticed they were out of stock on the Graphene sleeping bags. I emailed them about them then Jesse responded, said they'll be back in stock early February. I asked if I can put an order in for those bags and sure enough Jesse added it to my original order and saved me money on shipping. It might not sound like a big deal but small things like this go a long way. Cheers, Jesse 🤙
By Thom D.
I had issue with sleeping bag and asked for help. They promptly responded and took care of this issue
By ki
Very courteous and helpful. Responses were very quick.
By DO
