Very easy to navigate
Very easy to navigate. Info is clear and helpful.
By Christine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,887 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Crown & Paw (crownandpaw.com) has 18,887 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
18,887 approved reviews, newest moderated first
Very easy to navigate. Info is clear and helpful.
By Christine
abysmal customer service. We ordered a custom portrait in early December, did not like the first painting that was produced and were told that the edits we suggested were not allowed. We tried to then cancel the order and did not receive any communication from CS until over a month later. The resolution was a new cancellation fee (a new policy that was not in place prior to our purchase). We’ve already reported them to the Better Business Bureau.
By Do Not B.
Poorly presented product in review process & wouldn’t provide full refund when cancelled.
By ED
Easy to navigate and unambiguous. No frustration in completing details required.
By Julie S.
Easy to use site, products look amazing!
By Brigid K.
The website was very easy to navigate. There are so many great costume choices, but also good filters to narrow down all those choices. There is excellent contact info. Great customer service and advice even before I ordered! Very excited.
By Linda F.
the site and the idea is so clever! so many options and the art is beautiful!
By lisa
The picture came out perfect! Better than expected and hilariously sweet!
By MDM