Crazy NeonReviews of crazyneon.com

Response from Crazy Neon· Jul 28, 2023

Hello Jeff, We apologize for the inconvenience you encountered. Upon reviewing your order, it appears that the dimmer option was not selected when you purchased the sign from us. Had you reached out to us, we would have readily provided a solution for this. Not to worry, though! You can purchase a compatible dimmer from Amazon and easily attach it to your sign. If you need any assistance in finding the right dimmer, feel free to contact us at hello@crazyneon, and we'll be more than happy to help. Thank you for your understanding, and we look forward to resolving this matter for you. Best regards,

Response from Crazy Neon· Jul 31, 2023

Dear Drew, we sincerely apologize for the inconvenience caused. I have thoroughly investigated your email exchange with our team and confirmed that we received a complaint about a broken sign. We promptly provided a solution for this issue. However, I couldn't find any record of a complaint related to a color issue. To assist you better, could you kindly share a few images of the sign and the problem you are experiencing? Rest assured, we will make every effort to resolve the matter as quickly as possible.