Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
Crawford EspressoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crawford Espresso is a U.S.-based retailer of professional espresso machines, coffee grinders, and specialty café equipment. We provide clear product information, transparent pricing, and responsive customer communication throughout the order process.Our customers include independent cafés, hospitality groups, office coffee programs, and home enthusiasts looking to build or upgrade an espresso setup using proven commercial equipment.
Crawford Espresso (crawfordespresso.com) has 35 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
35 approved reviews, newest moderated first
Great shopping experience. Amazing customer service. Receive my grinder in a timely manner.
By Donald M.
Response from Crawford Espresso· May 25, 2026
Thank you, Donald! Really glad the grinder arrived quickly and that our team could take good care of you along the way.
Excellent support. Highly recommend.
By Mike E.
Response from Crawford Espresso· May 25, 2026
Thank you! Appreciate it!
I placed an order on Sunday and when I checked my email on Monday morning I had a confirmation. Later on Monday I received an email that my order had shipped and would be delivered on Thursday. I received the order on Wednesday, a day early.
By Jared B.
Response from Crawford Espresso· May 25, 2026
Love hearing this, Jared! That's the kind of experience we work hard to deliver. Thanks for sharing the timeline details, it's great to know the whole process felt smooth from order to doorstep. Enjoy!
super fast shipping and best price around. Highly recommend!
By Pascalbestfrenchpastries.com B.
Response from Crawford Espresso· May 25, 2026
Thank you! Much appreciated!
I recently purchased the Mahlkonig E64 WS GBW Espresso Grinder and Sync Scale from Crawford Espresso and had a great experience from start to finish. Before purchasing, I reached out with a question, and their customer service was incredibly quick and helpful in responding. The shipping was also amazingly fast. I ordered the grinder in the morning, and it arrived the very next day. That level of service is hard to find. The grinder itself has been fantastic and exactly what I was hoping for, but what really stood out was the excellent customer support and fast turnaround from Crawford Espresso. Highly recommend purchasing from them!
By Richard M.
Response from Crawford Espresso· May 11, 2026
Richard, the E64 WS is truly one of its kind - great pick! Really happy the grinder and scale arrived the next day and that everything lived up to expectations. Thanks for the kind words, means a lot to the team.
Customer service is great , shipping is fast .
By customer
Response from Crawford Espresso· May 11, 2026
Thank you, much appreciated!
The Crawford Espresso folks were super helpful. I responded to their customer service chat pre-purchase and informed them I was trying to weigh multiple grinder options. Their response wasn't pushy, but patient, and they offered up pros/cons of each, genuinely helpful. I needed further time to validate, and when I ordered my grinder (Mahlkonig X64D) a few days later it was shipped promptly, at the best price I could find, packaged with care. They were an excellent company to do business with, and I'm sure I'll order more coffee gear from them in the future.
By Jason G.
Response from Crawford Espresso· May 7, 2026
Thank you, Jason! Really glad we could help you work through the options. Looking forward to helping you with your next piece of gear.
Great price, fast shipping.
By James
Response from Crawford Espresso· May 7, 2026
Thank you for your business! We look forward to serving you again.
