Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
Crawford EspressoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crawford Espresso is a U.S.-based retailer of professional espresso machines, coffee grinders, and specialty café equipment. We provide clear product information, transparent pricing, and responsive customer communication throughout the order process.Our customers include independent cafés, hospitality groups, office coffee programs, and home enthusiasts looking to build or upgrade an espresso setup using proven commercial equipment.
Crawford Espresso (crawfordespresso.com) has 35 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
35 approved reviews, newest moderated first
Great customer service! They kept me updated with my order.
By Mario
Response from Crawford Espresso· Mar 18, 2026
Thank you for the review. We’re glad we could keep you updated throughout the order process and that everything went smoothly. We appreciate your support.
It was an absolute pleasure working with James and the Crawford Espresso team. From start to finish they were engaged to let me know the status of my order. Even when there were delays in the shipment process I was always the first to know. They have some of the best prices around and some of the best customer service I have ever received. I would absolutely go back to them for my future equipment purchases.
By Ian Leak from Barr Coffee C.
Response from Crawford Espresso· Mar 17, 2026
Thank you for the review and for your patience throughout the process. We’re glad we could keep you updated along the way and that everything came through as expected. We appreciate your support and look forward to helping with any future equipment needs.
Working with this company was seamless. I ordered a Ceado Rev Steel Grinder and shorter hopper. Customer service was flawless, the price was the least expensive on the internet, and the products arrived earlier than expected.
By M. R.
Response from Crawford Espresso· Mar 17, 2026
Thank you for taking the time to leave a review. We're glad to hear the Ceado Rev Steel grinder and hopper arrived earlier than expected and that the ordering process went smoothly. We appreciate your support and are always here if you need assistance with your equipment in the future.
