Great Customer service and fast…
Great Customer service and fast shipping. I will definitely buy from them again.
By Automatic Gates C.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Great Customer service and fast shipping. I will definitely buy from them again.
By Automatic Gates C.
Fast and efficient. Ordered Friday, shipped Monday, arrived Wednesday. Thanks
By Brad A.
Have been working with Craftmaster for 20 plus years through the college i work at. True professionals to work with. Always a pleasure to do business with them.
By Thomas Z.
They got the order wrong
By Kevin C C.
Always great service
By Vicki B.
Great service. Parts came earlier than expected.
By Richard F.
I’ve been with CraftMaster for over 24 years and they have provided me with nothing but exceptional service and always went out of their way for me when in need. Top notch service and dedication...100%
By David D.
They had the parts I needed. They shipped them out when they said they would and I received them when they said I would. No hassles. The way business should be done.
By John W.