Item was as advertised at a great price…
Item was as advertised at a great price and delivered in a timey fashion.
By Bryan L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Item was as advertised at a great price and delivered in a timey fashion.
By Bryan L.
Placed a order for a few keys. Get a email saying i have to buy $50 minimum. Completely stupid. and the shipping alone for a few keys that weigh less than 5 ounces came out to just under $16... When those 3 keys could ship USPS First class mail for under $5. Horrible company. I ended up getting the keys i needed elsewhere without a min required order and cheap shipping...
By None
This company was great to work with. Parts worked perfectly!
By Marc R.
Excellent customer service!
By Dennis B.
Delivered on time, Reasonable priced
By jack F.
Helpful, quick and efficient service. It was a pleasure to purchase from Craftmaster Hardware.
By DL
very professional, excellent communication, on time delivery, good prices Thank you.
By Moe Alheeti (Courtyard by M.
Response from Craftmaster Hardware, LLC· Dec 6, 2018
Thank you for your comments! We appreciate it. Dan Donohue
Friendly courteous can't say anything bad about this company
By Kenneth G.