Knowledgeable staff
Knowledgeable staff, fast shipping, good pricing.
By Michael O.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Knowledgeable staff, fast shipping, good pricing.
By Michael O.
Always helpful
By Nick
Placed an order and paid for 2 day shipping. Got a call several days after the 2 days saying they had just got back into town and they didn’t have the part I ordered but had a similar part which was finally delivered more than a week after I placed the original order. Would not recommend
By Charlie S.
Response from Craftmaster Hardware, LLC· Jul 8, 2019
Hi Charlie, We apologize for the delay. We will credit your freight charges to your credit card today. The original item ordered was not available however we were able to provide the 32" wire harness instead of the 28". Once again sorry for the delay. Thank you for contacting us. Dan Donohue - Director of Sales
Very easy to deal with delivery took a little longer than i wanted but overall satisfied
By Javier R.
System is everything it was described to be.
By Robert D.
First Class Service and Products at great price points.
By Tom C.
Product I ordered arrived on time and as expected. Excellent service.and a great price. I will definitely be a repeat customer
By Maurice G.
Always fill and deliver my order probably.
By Lou F.