Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
682 reviews
Craftmaster Hardware, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Everything I ordered came within good timing and everything was there. I am very happy with what I have seen so far. The only issue we had was the name on the order, it had the Maintenance Supervisor's name on it and not my name for Key Control.
By Jeffery H.
Good customer service order processing. Products arrived on time.
By MEM E.
Hi I placed an order with Craftmaster Hardware we had an delivery issue ,,, and with the currant situation the package was returned . The craft master hardware shipping dept took care of my shipping problem with true professional caring and rerouted the package to my residence so that we could continue working . thank you CraftMaster Hardware for your quick reply and resolve Thanks again Elio Anfuso Director of Buildings and Grounds Komarek grade School North RiverSide Il
By Elio A.
Product received as ordered, delivered on time.
By Darrell D.
Response from Craftmaster Hardware, LLC· Apr 8, 2020
Thanks Darrell!
In Stock, Quick Delivery & a good solid product. Very pleased :)
By Joel C.
Right product and fast delivery. Thanks!
By Tim B.
George Howe from Craftmaster Hardware has helped me and my company tremendously on several occasions, I don’t know what we would do without them.
By Robert C.
Response from Craftmaster Hardware, LLC· Apr 8, 2020
Thanks for the shout out to George! His extensive experience is invaluable for many of our customers.
A couple of times I had a problem with your web site on ordering, both times I called in and talk to Craig Logan and he was very helpful and was able to place the order for me.
By Ronald Y.
Response from Craftmaster Hardware, LLC· Apr 8, 2020
Thanks for the shout out to Craig!
