Im always pleased with the service I…
Im always pleased with the service I receive from Rich or any body that helps me with my orders. Thank you for the service you provide
By Jeffrey M.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Im always pleased with the service I receive from Rich or any body that helps me with my orders. Thank you for the service you provide
By Jeffrey M.
they have all the locks and parts as well as the knowledgeable staff to answer questions the only draw back is the amount that is charged for shipping seems a little high for my standards
By Lee
Response from Craftmaster Hardware, LLC· Aug 25, 2020
HI Lee Thanks for the business and review. NJ to Alaska is one of the more expensive routes for UPS.
Exactly what I needed at a great price delivered when they said it would be delivered.
By Joey C.
Great customer service! Good website too!
By pete O.
Perfect transaction and customer service!
By Martin A.
Item as described, packed really well and quick turnaround.
By Blake E.
Excellent customer service and they always have what I’m looking for. And literally next day delivery. I’m the guy that needed the hinge doctors.
By Patrick S.
Response from Craftmaster Hardware, LLC· Aug 17, 2020
Thanks Patrick. Happy to help and make your job better!
easy ordering only issue i have is they don't discount for resale or qty
By Mary