Cracker BarrelReviews of crackerbarrel.com

I haven't been here for about a year, I was delighted by my server Belle, in Battle Creek, our food was really good, coffee was excellent. You can always find fault but you can always stay home 🏡. I was happy as a clam to enjoy a great meal... everyone did a great job.... thanks can't wait to try campfire chicken.......

Lorrie was our server, and she was great--5-star service

I wish there was a way to give 0 stars. Awful service, the order had to be done from scratch once and amended a few times because they didn't have this and that. Eventually they had taken so long we had to take the food to go and it tasted awful. First time I've ever requested a refund

Cracker Barrel has thrown out everything that made it special. It want through its Pride LBGTQ+ support phase. Now it is turning its locations into a modern look. I have been going to Cracker Barrell since 1967. CB is getting rid of everthing that made it special. No more!

This review is on the Rock Hill, SC store...and I reached out to the corporate office regarding the following: I had orientation at the Rock Hill, SC, Cracker Barrel Store (CB0160) on Thursday, 05/01/2025, from 12:00 p.m. - 1:00 p.m. with Suzanne Smith (manager), and was given the option of going home to watch training videos. I was told by Suzanne to just let her know how many hours it took me to perform this task of watching training videos. So, on Friday, 05/02/2025, I was scheduled to work from 2:00 p.m. - 6:00 p.m., and I let her know at this time that it took me about 5 hours to finish the video training. She informed me that she would enter these hours on my time clock, as I wasn't given my employee card on Thursday, 05/01/2025, and couldn't swipe it for these particular hours. When I finished working at 6:00 p.m. on Friday, 05/02/2025, I swiped my employee card and was given a checkout report of 4.10 hours worked for that day. I decided that this job was not for me due to personal reasons, and gave my resignation online to Cracker Barrel on 05/02/2025 around 9:30 p.m. I also advised on my resignation that I would be returning the apron, badge, employee card, etc., that next week. I mailed these through USPS on Tuesday, 05/06/2025. Today, Thursday, 05/08/2025, I see a pending deposit in my bank account from Cracker Barrel for $27.68 on 05/09/2025. I worked 9.10 hours for pay dates from 04/26/2025 - 05/02/2025, which would have been $127.40 gross pay (9.10 hours @ $14.00/hr), which calculates to $115.88 net pay. I'm not sure where the amount deposit of $27.68 came from? If I was only getting paid for 4.10 hours, that would have been $57.40 gross and $53.01 net, according to my calculations after taxes. So, that would mean that Cracker Barrel still owes me $88.20. I received a response from a Charito Suero, who told me the following: "We reached out to the Store, and they have confirmed that the hours that were paid to you were correct at 4.13, they also confirmed that it was for training hours; training hours are paid at Minimum wage of $7.25. This will make the check you received correct, please let us know if you have any questions." I told her that I was not informed that training was at $7.25 at my orientation. I also asked her what happened to the 5 hours it took me to perform the training modules, which would be at the calculation of $7.25 x 5 = $36.35 gross. So, they still owed me this amount for training. I told her if I knew Suzanne Smith was not going to stand by her word regarding entering these particular hours, I would never have consented to perform these tasks at home. I never heard back from anyone regarding this issue. This is not very good business etiquette for CB to treat their employees this way. Cracker Barrel has very bad reviews all across the board from employees and customers in every state. Shame on you, Cracker Barrel!!

This place for me always gave me good memories to think about recall and basically a good attitude about going to until just recently in Tulsa Oklahoma. Two locations to failures. I believe it has turned into the same old same old pumping out day by day subpar food and it seems like they cannot find good help probably because they don't pay for good help.

Last time my husband and I went to Cracker Barrel we felt that the quality of the country side dishes were not the same. We felt like some of the sides were straight from a can. Very disappointed....

On April 27, 2025 between 12pm and 2pm, my family of eleven visited this Cracker Barrel in Ocala, 3801 SW College Rd, Ocala, FL 34474-5725, expecting a wait for seating--but the 45-minute to an hour delay for food was unacceptable. My mother and stepfather, both with health conditions, weren't even offered biscuits until I requested them. The waitress admitted every table around us, including another large party that arrived later, was served first. Yet, the manager falsely claimed we had only waited 25 minutes--dismissing our concerns. When our food finally arrived, it was terrible--burnt pancakes, hair in my nephew's meal, cold grits, and pecan French toast with no pecans or toppings. The manager offered no real solution and simply blamed the cooks. Having visited many Cracker Barrel locations, this experience was disgraceful. We felt ignored and dismissed. Corporate must intervene--not to fire anyone, but to enforce proper training and accountability. No customer should ever endure dishonesty, poor service, or subpar food at a Cracker Barrel restaurant. This was not just a bad meal--it was an embarrassing failure of customer service, food quality, and respect for patrons.