Great service
Great service, great people, I will have them provide me with their service anytime instead of the big brands
By Marco
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
451 approved reviews, newest moderated first
Great service, great people, I will have them provide me with their service anytime instead of the big brands
By Marco
System works great! Love the iPhone app, lets me know system is armed and working when not at home.
By Paul & L.
We have been very pleased with all of Crime Prevention's services.
By Rita
This company is on top of everything. I have recommended them to other people.
By Ginny
Haven't had any problems with service... However, billing and paying are another story... I am unable to process my monthly bill or see my account for accurate accounting of my account payments on-line... I'm not satisfied with this at all... I am actually considering changing my security service over this issue alone...
By John
I love the fact that I know when someone enters and leaves our house and that I can lock or unlock the house from my phone. Convenient and everyone has been knowledgeable when I have had to call the office.
By Rochelle & B.
I have unpleasant service with them. I have been try my best to reach them to solve the problem. The alarm system in my house gave us alarms indicating there is a breakthrough the garage door at midnight. One body was at home, so we had to call policeman to go there for a check. I got invoice statement for calling them to check the false alarm. The system gave too many false alarms that I got $140 fine for the false notification from local sheriff office. I did not see any intention from the center of Crime Prevention Security Systems to solve my issue so far. I wrote my experience here to warn other customers or potential customers.
By Quing
responsive and friendly
By David