Excellent service at a fair price
Excellent service at a fair price. Sales and service staff are excellent too
By Nick
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
451 approved reviews, newest moderated first
Excellent service at a fair price. Sales and service staff are excellent too
By Nick
To expensive
By Cesar
Very expensive for what it's doing which isn't much as the delay between alerting someone something is wrong is too long
By Matt
I have received excellent customer care. However, the CPSS equipment has quite a few issues with mechanics, sensors that don't work properly and the Skybell rings every 30 minutes and there is NO ONE at my door. These issues need attention.
By C W.
Response from Crime Prevention Security Systems· Dec 12, 2017
Thank you so much for your review. We greatly appreciate your kind comment, and I will have our service department follow up with you regarding the Skybell.
Awesome install with great instruction. Didn’t take much time at all.
By ROBERT
Response from Crime Prevention Security Systems· Dec 12, 2017
Hi Robert, Thanks so much for your kind comment and 5 star review. We greatly appreciate it!
Always a quick call away. Quickly notifies us if a problem arises.
By Renard & C.
Responses to alarms have been consistent and prompt.
By Miriam
reliable and i like the remote control easy to operate
By Marissa