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By Valerie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
451 approved reviews, newest moderated first
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By Valerie
We switched to the wireless setup few years ago and had no problems.
By Arnost
Response from Crime Prevention Security Systems· Jan 7, 2020
Thank you so much for your review and the feedback. We greatly appreciate it.
Great and caring service.
By Customer
Response from Crime Prevention Security Systems· Jan 7, 2020
Thank you so much for your review. We greatly appreciate your kind words.
good service
By Vivian
Response from Crime Prevention Security Systems· Jan 7, 2020
Thank you so much for your 5-Star Review, and your very kind comment. We greatly appreciate the honor of being your trusted security provider.
Too expensive.
By DL
They are prompt and do good work.
By Carol
Response from Crime Prevention Security Systems· Jan 7, 2020
Thank you so much for your review. We greatly appreciate your kind words.
I really like the notification capability Crime Prevention Security Systems provide and use it often.
By Rebecca
The monitoring service does not respond to alarms trigger by opening of main door if the disarming code is entered. They argue that they interpret that the alarm was triggered by the customer and thus disarmed. I argued about the probability of being under Pressure by an armed assailant to disarm the alarm. They said that a secret alarm code 2580 should be entered. I requested a different code because that one is mentioned on the internet as a widely know disarming code under pressure. They said that there is no chance of assigning a diferent duress code. The service was better when I moved here and reactivated the alarm. i was thinking lately about disconnecting the service. I do not feel safe.
By Marcos R.