Excellent
Great Products And Excellent Customer Service!! Thank You!!
By Vincent P.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
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At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,078 approved reviews, newest moderated first
Great Products And Excellent Customer Service!! Thank You!!
By Vincent P.
The adapter chamber for So Clean does not have a gasket. It should be sold with a gasket because you have to have one for the ResMed to work. Otherwise, you have to use an old one that is six months old with possible bacteria over that time frame.
By So Clean Adapter P.
Response from CPAPdirect.com· Sep 28, 2020
Frank - we feel your pain on this one. We've tried to convince SoClean to include that gasket in the A10 Adapter, but they refuse. To make it even more difficult, ResMed does not even sell that gasket part. The good thing, is, the SoClean 2 cleaning process will sanitize that older gasket once you start to use it.
so easy and quick
By dale M.
I appreciate the prompt service and the phone call from staff who helped me in choosing my battery equipment. They also helped me in setting it up and I will use this company again. In fact I referred and bought a second system for my fiance Weeks Later. Jeff Hendrix
By Jeff
The supplied cpap nose pillows and headgear is much more comfortable than my old nose cpap gear.
By Clarence S.
The unit I ordered was to replace an older unit that stopped working .I was familiar with the unit and knew what I needed. I did not include an adaptor on the order, since I already had what I needed The person processing the order did not know this, and took the time to call to see if I needed an adaptor. A very considerate way to be helpful.
By Kerry W.
Great service
By customer
Fast and correct
By William