Shopping around this was the best price…
Shopping around this was the best price I found. The delivery was fast. All-in-all the experience was good. I'll be back.
By Paul D.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,078 approved reviews, newest moderated first
Shopping around this was the best price I found. The delivery was fast. All-in-all the experience was good. I'll be back.
By Paul D.
Authentic filters and mask for the Phillips Respironics DreamStation, not cheap knock-offs like other sites sell. Delivery was on-time.
By Garrett C.
I purchased the soClean2 from CPAPDIRECT in early September 2020. There was a minor issue with a missing adapter. I was called by the service manager who resolved the problem promptly. He was personable, professional and apologetic. I received the part within a day. I’m enjoying the SoClean 2, staying safe, and feeling healthy. Thank you Gregory!!!
By Anthony D.
Response from CPAPdirect.com· Oct 8, 2020
Hello Anthony - I'm glad we were able to speak and resolve this issue to your satisfaction. If there is anything we can do for you in the future, please do not hesitate to reach out. Greg
Hassle free, quick shipping.
By Mark H.
I received my headgear, it is the right one. My question is who should I be ordering from, you or Aerocare? Have never had to pay with Aerocare, and you charged me 30.00 for the headgear? Do I need to return for a refund?
By Sandra K.
Response from CPAPdirect.com· Oct 5, 2020
Hi Sandra - I wanted to take this opportunity to let you know that we are part of AeroCare and run the online, cash-pay business. You may submit the receipt from us for the headgear to your insurance for reimbursement or return it to us for a refund (as long as it has not been opened). Going forward, you will want to reach out to your Aerocare branch to make sure you are on a regular supply schedule.
We ordered what we needed, and it was delivered promptly! Great service!
By BS
Good service. Quick delivery
By joe G.
Prescription issue was handled immediately and seamlessly. Product arrived a day earlier than expected.
By Thomas W.