Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Claudine was extremely helpful in letting me know my order is on its way
By Claire
Response from cpap.com· Mar 31, 2023
Hey Claire, Thank you for letting us know that Claudine provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Timely, informed response! Thank you.
By Anna B.
Response from cpap.com· Mar 31, 2023
Awesome! Please let us know if there is anything else we can assist you with.
The chat service was very quick and I received everything I needed.
By John Rich G.
Response from cpap.com· Mar 31, 2023
Hi John, Thank you for sharing your chat experience with us. We hope to hear from you again soon.
Claudine was so helpful! Quick to get me the information I needed and also offered to have a member contact me by phone to order that way if I’d like.
By Mattie
Response from cpap.com· Mar 31, 2023
Hi Mattie, Thank you for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Customer service and great service. I
By Sean A.
Response from cpap.com· Mar 31, 2023
Hi Sean, That's great! We hope to hear from you again soon.
Representative was fast and helpful
By Jimmy L.
Response from cpap.com· Mar 29, 2023
Hi Jimmy, That's great! Please let us know if there is anything else we can assist you with.
Question asked and answered quickly.
By MARK M.
Response from cpap.com· Mar 29, 2023
Awesome! We hope to hear from you again soon.
I was looking for options to power my Resmed AirCurve 10S while doing a multi-day/night whitewater trip on a remote section of the Snake River, and Claudine was able to provide me with the information I needed to purchase the correct accessories. Great experience and I won't hesitate to contact CPAP.com again.
By Mark F.
Response from cpap.com· Mar 29, 2023
Hi Mark, We're glad you received the needed assistance. Have a wonderful, safe trip and we look forward to hearing from you again soon!
