quick reponse
Quick Response
By Hernan Matias G.
Response from cpap.com· Apr 7, 2023
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Quick Response
By Hernan Matias G.
Response from cpap.com· Apr 7, 2023
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Claudine was very helpful in getting me the information I needed regarding the status of getting my prescription from my doctor.
By Beth
Response from cpap.com· Apr 6, 2023
Hi Beth, Thanks so much for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Been using this site since 2008. I've bought multiple CPAP machines and dozens of parts/accessories. Never a single problem. Highly recommend.
By Brian R.
Response from cpap.com· Apr 6, 2023
Hi Brian, Thanks so much for the recommendation! We appreciate your business and we're looking forward to hearing from you again soon.
Quickly answered all my questions even the ones where I was not as clear as I could be!
By Theresa B.
Response from cpap.com· Apr 6, 2023
That's great! Please let us know if there is anything else we can assist you with.
Claudine was very efficient and fast to resolve my problem.
By wagner
Response from cpap.com· Apr 6, 2023
Hi Wagner, Thank you for sharing your experience with us. We hope to hear from you again soon.
I was notified of an upcoming subscription for a machine that I no longer have. I contacted Claudine via chat and she took care of canceling it immediately. She was great to work with.
By Greg S.
Response from cpap.com· Apr 3, 2023
Hey Greg, We're glad you received the needed assistance. Please let us know if there is anything else we can assist you with.
Well as soon as I started my online chat with Customer Service provider, Claudine was very helpful and took care of my issue right away. I will continue to shop with CPAP.com and recommend them to my family and friends.
By Doug “Diego Heineken” H.
Response from cpap.com· Apr 3, 2023
Hi Doug, That's wonderful! Thanks so much for the recommendation and we look forward to hearing from you again soon!
Fast and accurate
By Thomas K.
Response from cpap.com· Apr 3, 2023
Hi Thomas, Thanks for sharing your experience with us. We hope to hear from you again soon!