cpap.comReviews of cpap.com

13235 N. Promenade, Stafford, Texas

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The Fair Hearing score

4.7/ 5

Excellent

1,114 reviews

cpap.com4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About cpap.com

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.

cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Website: cpap.com
Category: Health Equipment
Location: Stafford, Texas
Listed on The Fair Hearing: 2026

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cpap.com reviews

1,114 approved reviews, newest moderated first

Jul 16, 2019
Heath R was quick to pull up my order…
Heath R was quick to pull up my order information, discuss the shipping and make alternative shipping changes to my order so that my CPAP arrived before I would be out of town. He also suggested a newsletter subscription promotion to upgrade me to free 2 day shipping. Great experience.
By Michael E.
Response from cpap.com· Jul 16, 2019
Hi Michael, that is wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Jul 16, 2019
Carol was courteous
Carol was courteous, and took care of all my needs in a delightfully professional way. Robert Williams
By robert W.
Response from cpap.com· Jul 16, 2019
Hey Robert! Thank you for letting us know that Carol, provided you with delightful service! Please let us know if there is anything else we can assist you with.
Jul 15, 2019
Friendly and knowledgeable
Friendly and knowledgeable. Got my answers and placed an order.
By Customer
Response from cpap.com· Jul 16, 2019
Hello, we're happy to hear that you received the service you needed. Please let us know if there is anything else we can assist you with.
Jul 15, 2019
Heath handled my issue very promptly…
Heath handled my issue very promptly and with great professionalism
By Timothy V W.
Response from cpap.com· Jul 15, 2019
Hi Timothy, we're glad to hear that you received great, fast service from Heath. Please let us know if there is anything else we can assist you with.
Jul 13, 2019
After working with Carol at customer…
After working with Carol at customer service, I will be a long term customer. Carol assisted me with my prescription and my timing was perfect with great savings on my supplies. Charles
By Charles K.
Response from cpap.com· Jul 15, 2019
Hey Charles, that is fantastic! We look forward to hearing from you again soon.
Jul 13, 2019
AirFit N30i inquiry
I had a question regarding the ResMed AirFit N30i. Availability and pricing for the cradle masks. Carol was extremely helpful in all the information she gave me and she also took my order which has already shipped. She was very pleasant and knowledgeable.
By Sandra K.
Response from cpap.com· Jul 15, 2019
Hi Sandra! We are very happy to hear that Carol, provided you with pleasant service. Please let us know if there is anything else we can assist you with.
Jul 12, 2019
I called the customer service number…
I called the customer service number and Heath picked up. He was very polite and helpful. He explained several different cpap machines to me and was quite knowledgeable. I had an excellent experience with this company and am pleased with the service so far. Thank you!
By Dawn I.
Response from cpap.com· Jul 12, 2019
Hey Dawn, we're glad to hear that Heath, managed to provide you with great service! Please let us know if there is anything else we can assist you with.
Jul 12, 2019
Absolutely great service
Absolutely great service! Heath was so helpful even offering to ship it sooner because I was having so much trouble. I will use them from now on!
By Linda V.
Response from cpap.com· Jul 12, 2019
Hi Linda, that is great! Thank you fore letting us know that Heath was able to get you taken care of. We look forward to hearing from you again soon.

cpap.comReviews of cpap.com

Rating distribution

What customers rate

About cpap.com

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cpap.comReviews of cpap.com

Rating distribution

What customers rate

cpap.com reviews

Heath R was quick to pull up my order…

Carol was courteous

Friendly and knowledgeable

Heath handled my issue very promptly…

After working with Carol at customer…

AirFit N30i inquiry

I called the customer service number…

Absolutely great service

About cpap.com

More in Health Equipment, Texas

Lactation Connection

WellBefore

Pro Medical Billing Solutions LLC

Forcemech International LLC

cpap.com reviews

Heath R was quick to pull up my order…

Carol was courteous

Friendly and knowledgeable

Heath handled my issue very promptly…

After working with Carol at customer…

AirFit N30i inquiry

I called the customer service number…

Absolutely great service