Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
464 approved reviews, newest moderated first
good customer service
By Queen
Response from Cost-U-Less Insurance· Oct 24, 2025
Reading your comments on your personal experience today is satisfying. This gives us the peace of mind knowing we have a great team taking care of your insurance needs. Enjoy your day!
Amazing help from employee and manager. Very helpful and understanding. Made it very easy to start my first policy I’m glad to have made a smart choice and chose this.
By Emilio
Response from Cost-U-Less Insurance· Oct 24, 2025
We do love to see that you are taking the time to comment on the recent interaction you had with us. Thank you for taking a few minutes of your day to leave this comment; it means a lot to us here. You have a Great Day!
Excellent services with prices too .. Stephanie went beyond her costumer services
By Denise
Response from Cost-U-Less Insurance· Oct 24, 2025
Thank you for sharing the personal experience you had with our agency today, this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Wasn’t overwhelmed with number all straight forward tell them what you want and what your looking for they got you ASAP
By John
Response from Cost-U-Less Insurance· Oct 24, 2025
Thank you for sharing your comments on the service provided by our agent. This helps us understand and appreciate the service our team provides for our customers. Have a great day!
Affordability
By Carolyn
Response from Cost-U-Less Insurance· Oct 24, 2025
Thank you for recommending us. We are glad we have been able to provide you with the coverage you have been looking for. Have a great day!
Receiving great customer service for the insurance needed!
By rose
Response from Cost-U-Less Insurance· Oct 24, 2025
Thank you for sharing your experience with us today. Remember, our team is always there to help you with your insurance needs. Enjoy the rest of your day!
In my situation I thought won't have a chance to have a decent and reliable insurance Erika knew and understood give me different options and it works out. Nice and smooth
By Eddy S.
Response from Cost-U-Less Insurance· Sep 19, 2025
"Thank you for reviewing the service provided by our agent. We appreciate your feedback and are glad we could assist you. Have a great day!"
I like the service and how fast everything went and the customer service Dulce provided was great!
By Adriana
Response from Cost-U-Less Insurance· Sep 10, 2025
Thank you for sharing your comments on your personal experience you had with our agents, have a great day!
