Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3 reviews with 3 stars · Clear filters
They put wrong my name and address , they don’t offer me nothing in specific and they don’t told me what my policy cover or what im signing other in that everything was fine
By Rebeca A.
Response from Cost-U-Less Insurance· Aug 19, 2024
Hello Rebeca, we are sorry for the inconvenience on this matter. We sent you an email with the instructions. We look forward to speak with you.
2nd person, who helped on my policy a man, didn't appear to know his job or speak much English. Brandy the 1st representative knows her job.
By michelle H.
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Michael, first of all we're sorry for the inconvenience but we're happy that Brandy turned around your experience for a better one. Thank you for choosing Cost-U-Less for your insurance needs.
I liked how he gave me a good deal on my insurance. And asked me what kind of insurance I wanted. But he didn't explain the insurance to me. Kind of a rush phone call.
By Monica
Response from Cost-U-Less Insurance· Mar 18, 2024
Hello Monica, please do not hesitate to call us at 800-960-0036 so we can give you the break down of your policy. At Cost-U-Less you are top priority.
