Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
464 approved reviews, newest moderated first
It's very helpful, understanding and work for the wellness of their customers
By Lucy
Response from Cost-U-Less Insurance· Aug 11, 2023
Thank for sharing your thoughts on our services, Lucy! Cost-U-Less is always aiming to provide the best customer service.
the lady who worked on me was very kind, tolerant and helpful,answered all my questions and even provided her cell phone contact to me if i happen to have any question in future.
By Florence
Response from Cost-U-Less Insurance· Aug 11, 2023
Hello Florence, thank you for your review! We love to know the agent helped you to get your insurance policy. Please do not hesitate to call us if you need something else. Thank you for choosing Cost-U-Less.
Quick and easy good service
By Horace
Response from Cost-U-Less Insurance· Jul 29, 2023
Hello Horace, thank you for taking the time to let us know you had a positive experience with Cost-U-Less.
Elaiza was the agent who find me the best deal according to my budget, she had proven to be interested very honest but really professional, I wish every insurance company agent would have the ability to efficiently help customers just like elaiza did it in my case.
By Jose G.
Response from Cost-U-Less Insurance· Jul 25, 2023
Hi Jose, thank you for your awesome review! We are thrilled to know you found the best price and that Elaiza helped to make the process of getting your insurance easy for you. At Cost-U-Less we appreciate customers like you.
Great job…….
By Armando
Response from Cost-U-Less Insurance· Jul 25, 2023
Hi Armando, thank you for your positive rating! At Cost-U-Less you are highly important for us.
I think that I got everything I needed for this company. Your employees made me feel welcome and provided me with everything I needed to make my decision to use your company as my insurance brokers.
By Lela
Response from Cost-U-Less Insurance· Jul 22, 2023
Hi Lela, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps Cost-U-Less maintain an excellent standard of service to our customers.
The services was great, the ladies are very helpful. Thanks Cost U Less Insurance.
By Nghia
Response from Cost-U-Less Insurance· Jul 22, 2023
Hello Nghia , thank YOU for choosing Cost-U-Less. If there’s anything else we can help you with, please let us know.
I was very impressed with Stefanie Rodriguez, she was kind, courteous and very professional. Stefanie spoke with confidence and a caring manner. She truly takes pride in her work.
By David G.
Response from Cost-U-Less Insurance· Jul 21, 2023
Hello David, we appreciate you taking the time to let us know about your experience! If there’s anything else Freeway can help you with, please let us know.
