Great customer service
Great customer service.
By Krysta
Response from Cost-U-Less Insurance· Mar 28, 2024
Hello Krysta, thank you for your review and we love to know you had a positive experience in Cost-U-Less.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
464 approved reviews, newest moderated first
Great customer service.
By Krysta
Response from Cost-U-Less Insurance· Mar 28, 2024
Hello Krysta, thank you for your review and we love to know you had a positive experience in Cost-U-Less.
Casandra was amazing
By Josefina
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Josefina, we love to know that Casandra was amazing and that we have you as customer. Cost-U-Less is there for your insurance need.
I am grateful your open Saturdays but also the fact that the agent walked me through the process holding me mu hand and for that I am very thankful.
By Hector
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Hector, we're happy that our agent helped you with all your questions and your comment helps ys to enforce our procedures here at Cost-U-Less.
Good people
By Kameron
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Kameron, thank you for your 5-stars review on the services provided at Cost-U-Less.
Easy and fast and they answered all my questions and helped me get cheap insurance
By Cristian
Response from Cost-U-Less Insurance· Mar 25, 2024
Hi Cristian, we're happy that all your questions were answered and that you have a positive experience at Cost-U-Less.
2nd person, who helped on my policy a man, didn't appear to know his job or speak much English. Brandy the 1st representative knows her job.
By michelle H.
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Michael, first of all we're sorry for the inconvenience but we're happy that Brandy turned around your experience for a better one. Thank you for choosing Cost-U-Less for your insurance needs.
I just became a member and Esmarelda definitely did a great job in making sure I received the best policy I can afford .. Thankyou so Much...
By Alixandria
Response from Cost-U-Less Insurance· Mar 25, 2024
Hello Alixandria, thank you for taking the time to leave a positive review of the service provided by Esmeralda. Thank you for choosing Cost-U-Less.
My experience was hassle Free and really easy! I called to ask what time they close but they offered a quote over the phone which was perfect because I was on a tight schedule. I would definitely recommend a family or a friend.
By Jairo C.
Response from Cost-U-Less Insurance· Mar 22, 2024
Hello Jairo, thank you for your kind words! We love to know you had the best of experience at Cost-U-Less.