Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
464 approved reviews, newest moderated first
Amazing customer service from Hiram and eddy
By Karla
Response from Cost-U-Less Insurance· Jun 14, 2024
Hello Karla, we love to know our agents provided a service of 5-stars. Thank you for choosing Cost-U-Less.
They were very helpful made me feel like I mattered, and help me save money in these much needed times, where my previous car insurance company constantly targets my pocket book, while making me feel like a less than important person to them...
By Leonard
Response from Cost-U-Less Insurance· Jun 14, 2024
Hello Leonard, we love to know you found the best service and price for your car insurance. Thank you for choosing Cost-U-Less.
The person that helped me was very friendly, helpful and most of all very patient with me. Thank you so much Racheal
By Linda
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Linda, we're glad to know our agent Racheal provided the best customer service. We really appreciate you being a customer and helping to share the word about Cost-U-less.
Shako Adams was a great help in finding a carrier for me at an affordable price based on my situation
By Steve G.
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Steve, thank you for your positive review about Shako. We love to know you got the best price for your insurance with Cost-U-Less.
The attention to detail
By Namon
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Namon, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Very polite and friendly service.
By Jose
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Jose, thank you for your positive review. We love to know that at Cost-U-less you received the best service.
I had a great experience with Chad my insurance representative. He’s very knowledgeable and professional. Everything went smoothly, I would definitely recommend them
By Gloria
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Gloria, thank you for your kind words about our service. At Cost-U-Less you and your insurance needs are top priority.
Great customer service
By Mario
Response from Cost-U-Less Insurance· Jun 8, 2024
Hello Mario, thank you for your positive review about the service you receive at Cost-U-Less.
