Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
464 approved reviews, newest moderated first
Customer service, Joseph Sandoval was so helpful. Kept my budget in mind. Got me a great plan. Talked me through the DocuSign process, so patient,process took less than 30 min to find my plan, set up future payments. And sign Everything.
By Kelly
Response from Cost-U-Less Insurance· Mar 13, 2025
Hello, thank you for giving Joseph's customer service a 5-star rating, we are glad to see our agent was able to help you with your insurance needs today. Have a great day!
Jordan Redding CA office was informative and patient of my needs.
By Renee K.
Response from Cost-U-Less Insurance· Feb 22, 2025
Thank you for sharing this with Jordan, our vision for this year is for of our clients to have affordable insurance with a rate that fits your lifestyle with the coverages you need. Have a great day!
Thanks Rachel she helped me a lot
By Paulette
Response from Cost-U-Less Insurance· Feb 20, 2025
We are glad to see Rachel was helpful and able to give you a great rate with the coverages you needed for you day to day travel. Have a great day!
Got a good quote great staff
By Lorna
Response from Cost-U-Less Insurance· Feb 4, 2025
Thank you for giving us the opportunity to assist you with your insurance needs, we provide top quality insurance and enjoy the relationship we build with our customers, enjoy your day!
Great service , fast and easy . Highly recommend !!
By Nicolas R.
Response from Cost-U-Less Insurance· Jan 30, 2025
Thank you for recommending us, we are glad we have been able to provide you with the coverages you have been looking for. Have a great day!
Gerardo Delatorre was my agent he was very polite friendly and professional, got me a great quote and made me feel like a valued costumer thank you Gerardo.
By Miguel
Response from Cost-U-Less Insurance· Jan 28, 2025
We are happy to know Gerardo was able to help you with your insurance needs, thank you for sharing this with us and other customers. Have a great day!
I got a very good rate because I was getting ripped off with AAA.
By Cheryl B.
Response from Cost-U-Less Insurance· Jan 28, 2025
Thank you for giving us the opportunity to help you find something cheaper, this is why we are her, to help you lower the cost of your insurance to help you put some money away so you can save it or spend it on what you want instead of what you need, it is nice to spoil ourselves every now and then. Have a great day!
Fast and honest
By Francisco
Response from Cost-U-Less Insurance· Jan 24, 2025
Thank you for the review, we are committed to being the best agency for all of your insurance needs in one stop. Have a great day!
