Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,500 reviews
Costa SunglassesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As the first manufacturer of color-enhancing all-polarized glass sunglass lenses, Costa combines superior lens technology with unparalleled fit and durability. Costa has made the highest quality, best-performing sunglasses and prescription sunglasses (Rx) for outdoor enthusiasts since 1983, and now its product portfolio includes optical frames. Costa’s growing cult-brand status ties directly to its purpose to provide high-quality products with a focus on sustainability and conservation as the company works hard to protect the waters it calls home. From the use of sustainable and water-friendly materials to its Kick Plastic initiative, IndiFly Foundation, and meaningful partnerships with mission-aligned organizations, Costa encourages people to help protect the Earth’s natural resources in any way they can. Find out more on Costa’s website and join the conversation on Facebook, Instagram, or Twitter at @CostaSunglasses.
Costa Sunglasses (costadelmar.com) has 1,500 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
1,500 approved reviews, newest moderated first
Refreshing speaking to customer service people from the USA. Thank you for hiring the great Americans of our country.
By Louis V.
Response from Costa Sunglasses· Aug 21, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
We owned numerous pairs over the years and always loved them. A current pair developed a Crack in the lens, upon costa review they determine it was not a warranty issue at just under a year in. Quality is poorer than we have ever seen, the warranty is worthless will never by another pair again
By Joshua W.
Response from Costa Sunglasses· May 17, 2024
“We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s) and any additional details to [email protected]. Again, we apologize for the inconvenience and look forward to hearing from you soon.“
Quick,easy and fast service coupled with a great product! What could be better? Costa Del Mar are the only glasses I wear!
By Tony W.
Response from Costa Sunglasses· Aug 21, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great experience except after check out completed I saw glasses at a reduced price after my transaction was complete $269.00 is what I paid and sale was $202.00 little disappointed with that. Other than that experience was great it’s a second pair I’ve purchased as the product is worth it .
By Theresa S.
Response from Costa Sunglasses· Aug 21, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I've been a Costa customer for years. I purchased more pairs than I can remember. On 8/1/2019 I bought another pair. The lens developed a small crack, and the rubber nose piece and both earpieces are coming off. In the past, they fixed or replaced my glasses without hassle. NOW, they refuse to honor their lifetime warranty as stated when I bought them. New ownership is to blame here. Looking elsewhere for my new glasses!
By Brian M.
Response from Costa Sunglasses· Apr 22, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Excellent experience, and I love your products—superb fit and exceptional materials.
By Davis D.
Response from Costa Sunglasses· Apr 22, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Was having an issue ordering using the coupon code I had received back on 4/8/24 or so. Called customer service, the lady was very personable and helpful. Too bad all customer service people can't be as good. Lovin my new pair
By Rick R.
Response from Costa Sunglasses· Apr 22, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great product and awesome customer care.
By Ron B.
Response from Costa Sunglasses· Apr 22, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
