Right frame mount was loose
Right frame mount was loose
By Jose A.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Right frame mount was loose
By Jose A.
Excelente calidad muy buen servicio al cliente
By German R.
Promised delivery time could be attended. Original sunglass as promised (I have to confess that I was afraid because of good price offer).
By Patricia S.
I am still waiting for delivery
By Kalil H.
Simple, fast and priced right.
By William L.
Order was perfect! The glasses were just as ordered and arrived in a few days, packaged to avoid any damage.
By April C.
When I ordered the frames I was told they would need to order the frames from the company and it would be 2 to 3 weeks. The frames came on time and mailed to me. Cool Frames communication was kept me informed. Do business with them, you won’t be disappointed.
By Jane S.
I’m so overwhelmed… happy happy happy. These glasses retailed for &490 excluding tax without my prescription in store. I did not pay more than $300 with my prescription from the site. The turn around time from order to receiving was faster than most company’s which I was very happy about.
By Odiri O.