I haven't received them.
I haven't received them.
By Justin B.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
I haven't received them.
By Justin B.
I still don't have my frames. I wasnt given any tracking info. Worst experience ever
By Sev C.
CoolFrames had my desired Flexon 806 Magnetic Set frame in stock, and I received it 5 days after ordering. Excellent!!
By Michael O.
Excellent service
By Mando
Only place I found the frames I was looking for.
By Priscila
Easy to navigate site. Great selection. Polite, knowledgeable phone staff. Fast shipping, when item is in stock. Well packaged. Will do repeat business.
By Richard E.
I wanted prescription sunglasses I received regular glasses, and the tinted lens were thrown in the box. My understanding is that the tinted lens would have had my prescription
By stephan M.
Restocking fee is robbery
By tarell J.