Good quality frame
Good quality frame. Great price!
By Cheryl
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Good quality frame. Great price!
By Cheryl
Good thanks!!
By Yazmin E. Barreto S.
Simple and straight forward. Very prompt!
By Roberto
product seems pretty decent for a great value.. however their service is not that great... They are very slow... and hard to reach them.. i had to call them more than 5 different times to send my glasses back!!
By HTC
Love my frames! Great pice & fast shipping
By Kristyn
I recently purchased a pair of Flexon frames to replace the same frames I had owed for years that had broken. I got a great price and received the frames in less than a week. The customer support rep I dealt with was wonderfull, knowledgeable and extremely helpful. I highly recommend Coolframes.
By Jerry
Order my frames on 17th December and still yet to receive. Wouldn’t order from you again
By Trudie
Great service. I had accidentally put in the wrong prescription on my sunglasses and they were able to fix it when I sent it back to them. I was charged a fee, but it was my error. I’m giving them a 5 cause they had good communication between the customer and, they keep you informed about anything from backorders, processing, and shipping.
By Jeremy P.