Cool FramesReviews of coolframes.com

Response from Cool Frames· Jul 14, 2018

We love Canada and ship to our neighbor to the north daily. Enjoy your glasses. Lee

Response from Cool Frames· Jul 14, 2018

Soooo happy that you had a great experience with our store. We look forward to serve you in the future. Lee

Response from Cool Frames· Jul 14, 2018

thank you so much for your order. Lee

Response from Cool Frames· Jul 14, 2018

thank you for your order, we strive to get orders shipped quickly as possible however we do not ship items from our store as they have been tried on, we will only ship brand new items from the manufacturer. This process causes our processing time to 2-4 days. The shipping method is only activated once item is shipped and unfortunately does not include processing time. please visit our shipping section fro greater details. Lee

Response from Cool Frames· Jul 14, 2018

Thank you for your order, we are very sorry for the delay in obtaining your Rx from your eye Doctor. We thank you for your help in getting the prescription from your doctor for us to finish your order. Lee

Response from Cool Frames· Jul 1, 2018

thank you so much for your review. Lee

Response from Cool Frames· Jun 29, 2018

Thank you for the order with our store, very sorry that the glasses took longer then expected to arrive. we do strive to reduce processing time it just unfortunately your packaged shipped 2 day air on a Thursday hitting the weekend and two days were lost making the two day delivery from Thursday to Monday. very sorry for the delay. Lee

Response from Cool Frames· Jun 29, 2018

thank you so much for the review. Lee