Happy
Nice, quick service. Be sure you read the return policy. Loved the frames I purchased and the price was good!
By Meri
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Nice, quick service. Be sure you read the return policy. Loved the frames I purchased and the price was good!
By Meri
Spent hours looking online for new frames. I found a pair l really liked and decided to purchase. I continued to look around just in case there was something I didn’t see the first time. I found the same pair I liked on this site for $80 less. I received the frames in a reasonable length of time. I am pleased with the quality. I purchased the lenses locally and had the frames adjusted for a perfect fit
By khaynes
The frames were not how I had seen them online. Returning the item and going to a physical store! Unless it's to replace a like for like, I won't shop for glasses online again
By Mema B.
product delivered as expected, no issues.
By Echo
Excellent quality and as described
By Gary
Great service...shipped quickly and accurately my order.
By Steven S.
Thank you so much for your great customer service, and prompt servicing of my order. I have already recommended Cool Frames to a friend.
By Alice N.
The frame is really good and offered at very good deal price but the glasses doesn’t much effective for polarized look. I still unable to see bright sun light view clearly.
By Thiru