Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Cool FramesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
I really appreciate the online shopping! The frames I bought are very nice. My prescription is accurate also. I just wish the lenses adjusted to daylight darker. Otherwise great shopping!
By customer
Response from Cool Frames· Dec 9, 2021
Thank you so much for shopping with us and for your review. Lee W.
Was a little hesitant at first with purchasing the Tom ford frames as I was unsure if they were authentic. Received very quickly and the frames are exact and a fraction of the price of the ones I am replacing! Happy to have found cool frames
By Carman
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Lenses fit into frame perfectly!
By Janice F.
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Excellent job and the delivery was on point. Thanks.
By Prince A.
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
🔥🔥🔥🔥🔥🔥🔥
By Cetress Y.
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Great and professional company
By Ashton
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Excellent ordering online choosing frame & lenses
By Rajesh
Response from Cool Frames· Dec 1, 2021
Thank you very much for the review and for the order you placed with us. Lee W.
We are very glad to have found Ocean Eyes optical. They have an immense assortment of designer frames and their prices are quite competitive. More important, however, are the excellent medical care, customer services, and caring staff, that are always available. Never needed a do over! Very satisfied customers!
By Larry G.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
