Still no tracking number
Still no tracking number. It has been 2 months and still no sunglasses.
By chad F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Still no tracking number. It has been 2 months and still no sunglasses.
By chad F.
Lens descriptions were vague so I purchased something I tough would work for me, but ultimately did not work. I had to get new lens made with someone local. I did not involve cool frames cause technically they delivered what I ordered.
By Matthew R.
Perfect 👍 I like
By Lana R.
All went perfectly, I would order from them again.
By Connie
Cheap, excellent product and quick delivery
By PAUL I.
Although the shipping date got pushed back, the order was still perfect and a nice cleaning solution and eyeglasses screwdriver was included.
By Paul M.
Never received my order and no response to my email I sent.
By Raisa N.
Glasses are great just have to get the fit adjusted.
By Penny B.