Did Coolchems shut down?
Did Coolchems shut down?
By Starla L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
44 reviews
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Coolchems is listed under Smoking & Tobacco.
Coolchems (coolchems.com) has 44 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Did Coolchems shut down?
By Starla L.
The first 3 orders went off without a hitch but I ordered over a month ago now and haven’t received my order and now the website is down. When I emailed them about it they just sent the generic email from when you order, no proof of mailing it out. I don’t know what to think now. Update: received my order 38 days later, stuff not nearly as potent (I guess from being in the mail so long) heard he’s got a new site just as a hyphen haven’t ordered from there if anyone has another reputable vendor please help a girl out. Keyaira at proton.me
By Keyaira N.
Have had several orders with this company. This last shipment to the US took 13 days which unusually long. When I sent them an email to inquire if they had had any delays with packs bound for the US, their response was "Be Patient, and they quickly reminded me that there was no reship policy for untracked packs, even though they do not offer tracking to the US and their minimum order of anything is at least around 100 usd. So, unless you have extra $ to gamble with I would not recommend ordering from this company.
By Alyssa I.