Great product went back and bought a…
Great product went back and bought a second one!
By Louise
Response from Cook's Direct· Feb 14, 2018
Thank you for your order and for taking the time to post a great review. We appreciate you!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Cook's Direct (cooksdirect.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
214 approved reviews, newest moderated first
Great product went back and bought a second one!
By Louise
Response from Cook's Direct· Feb 14, 2018
Thank you for your order and for taking the time to post a great review. We appreciate you!
Good website, clear ordering procedure, prompt shipping, and good customer service.
By John
Response from Cook's Direct· Jan 30, 2018
Thank you for your order and for taking the time to post a great review!
I was a little skeptical about buying my first Carbon steel pan online. But was very happy with my purchase . The pan is put together very well and solid. The pan came on time and the check out was very easy . I will be buying another pan. Mike Alvarado
By Mike A.
Response from Cook's Direct· Jan 24, 2018
Thank you for your order and for taking the time to post a great review! We appreciate your business and look forward to helping with your kitchen supply needs in the future.
Easy to order and got it within a week
By Kathy
Response from Cook's Direct· Jan 24, 2018
Thank you for your order and for taking the time to review Cook's Direct. We appreciate your business and look forward to helping with your kitchen supply needs in the future.
Great prices; speedy shipping; excellent shopping experience.
By Happy in V.
Response from Cook's Direct· Jan 24, 2018
Thank you so much for the great review! We appreciate your order and look forward to helping with your kitchen supply needs in the future.
Good choices, good customer service.
By customer
Response from Cook's Direct· Jan 23, 2018
Thank you for your order and for taking the time to post a great review. We look forward to helping with you kitchen supply needs in the future!
Best price on internet for carbon steel pan I bought. Arrived in a few days in perfect condition. Very happy. What could be better than that!? Will certainly purchase from Cooks Direct again.
By Mark
Response from Cook's Direct· Jan 23, 2018
Thank you so much for the great review! We appreciate your business and look forward to helping with your kitchen supply needs in the future. Have a great day!
Got a good price and fast delivery on a new skillet. Overall an excellent experience shopping and purchasing.
By ConnieDcustomer
Response from Cook's Direct· Jan 23, 2018
Thank you for your order and for taking the time to post a great review. We look forward to helping with you kitchen supply needs in the future!