Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
298 reviews
Container OneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Container One is the leading provider of shipping containers for sale in the USA. Buy new or used Conex box shipping containers, container accessories, and modified shipping containers online with a few clicks. Get instant prices for shipping containers with delivery to your zip code. With over 30 years in the industry, over 75,000 happy customers, and over 300 locations nationwide, Container One has the expertise and selection to make buying a shipping container a comfortable experience.
Container One (containerone.net) has 298 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
298 approved reviews, newest moderated first
Great customer service. Arrived as scheduled And very good condition I have bought 2, same service each time
By Margaret/ M.
Response from Container One· Aug 13, 2026
Thank you for your business. Don't hesitate to reach back out to us if you need an accessory or another container.
We were extremely happy with the price and delivery time, but unfortunately the driver was unable to place it in the exact spot we wanted it!
By Steve
Response from Container One· Aug 10, 2026
We’re very glad to hear you were happy with the price and delivery time. We also understand that final placement matters. Because delivery is completed with a 40’ hydraulic tilt trailer, the driver must work within specific space and clearance requirements for safe unloading, including a long, straight delivery path and sufficient overhead clearance. While we always aim to place the container as close as possible to the requested location, final placement can depend on what the site safely allows on delivery day. We appreciate your feedback and your business.
Great experience. Communication was steady and accurate. I got mine sooner than promised as I was contacted when an opening came up in the delivery schedule. The gentlemen that handled the delivery and placement were great as well. I would 10/10 use them again.
By Dave
Response from Container One· Aug 13, 2026
Thank you for your business. Don't hesitate to reach back out to us if you need an accessory or another container.
Just a bucket of RUST
By Ted G.
Response from Container One· Jul 10, 2026
Thank you for your feedback, Ted. We are sorry to hear you were disappointed with the container. We understand how frustrating that would be, and we appreciate you bringing it to our attention. If you are open to it, please continue the conversation with our team so we can better understand the issue and work toward the best solution for you.
The container was really nice. Better than I expected.. Great people to deal with..
By Blue Cat Bar c/o R R.
Response from Container One· Jul 9, 2026
Thank you, and welcome to the Container One family. "Better than expected" is a great thing to hear. We work hard to make sure both the unit and the people behind it deliver. Enjoy it, and we're here whenever you need another. Container One
The service was great! Even checked up on the container and my feelings towards it, 3 months later. I'd recommend them anytime. Affordable as well. Bobby McClendon
By Bobby
Response from Container One· Jul 9, 2026
Appreciate this, Bobby. Checking in months later isn't an afterthought for us. It's part of making sure the container is working the way it should long after delivery. Thanks for your review. Let us know if you need another. Container One
Sherry Rothrock was great helping me through the ordering and purchasing process. After several months of permits and weather delays, Mark the delivery driver called with updates and the containers arrived on time and in great shape! Many Thanks, Ryan
By Ryan
Response from Container One· Jul 9, 2026
Thank you, Ryan. Sherry is a pro, and we'll make sure she reads this. Guiding customers clearly through ordering is exactly what that experience should feel like. Enjoy your container, we're here whenever you need us. Container One
The doors are hard to open and close and got leaks and I’ve called and emailed and try to come to a reasonable solution but container one employees was rude and not helpful at all … I need two more but the container and the service was horrible but delivery was excellent and very professional..thanks Donald E Richardson
By Donald
Response from Container One· Jul 10, 2026
Thank you for your feedback, Donald. We are sorry to hear about your experience, and we do appreciate your positive comments about the delivery. Every container goes through a Five-Point Inspection before delivery, and any delivery concerns should also be noted at the time of delivery. In this case, the door-opening issue was not documented then, but we understand your concern now that you have had more time with the container. If the main issue is the operation of the doors, this video may be helpful: https://www.youtube.com/watch?v=6iPgQXsksLI We also understand your concerns regarding the leak and the solution offered. If you are open to it, please continue the conversation with our team so we can work toward the best solution for you.
