Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,141 reviews
Contact Lens King Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®
Contact Lens King Inc. (contactlensking.com) has 3,141 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,141 approved reviews, newest moderated first
Good service and reasonable prices. Been using it for years. I rate excellent company.
By Patricia
Response from Contact Lens King Inc.· Jun 21, 2019
Good afternoon Patricia. Thank-you for the kind words, they are greatly appreciated. However, would you be able to adjust your star rating of us to better reflect your comment? Thank-you.
I paid additional 14.95 and never received my contacts within time I needed them and called for refund. No call received. I want a credit of my purchase.
By Crystal
Response from Contact Lens King Inc.· Jun 21, 2019
Good morning Crystal, I appreciate your reply and apologize for the inconvenience. However, due to "The Fairness to Contact Lens Consumers Act" we are legally bound by law to allow eight business hours for the prescription to be verified by your eye care provider (as stated during checkout). Only once these 8 business hours have lapsed are we permitted to passively verify the prescription and ship the order. Due to this legal process it can prevent orders from shipping out the same day if the patient's doctor does not verify the prescription in a timely manner. Unfortunately, this is what occurred in your case. However, once your prescription was passively verified your order was shipped out using 2nd Day service, as requested, and delivered within 2 business days. Once again, I apologize for the inconvenience, however we are bound by the law and the industry's regulations. Below is a link to additional information regarding this law. If you have any additional questions, please feel free to contact us. Thank-you. https://www.ftc.gov/tips-advice/business-center/guidance/contact-lens-rule-guide-prescribers-sellers
Reordering online is always easy and delivery is prompt.
By Laura
Always a fast, easy process. Any issues I have ever had (very few) were quickly responded to and fixed.
By Cathi
Great price and great customer service. They always come fast and never damaged. And even when I jumped the gun and ordered the higher contact that I love close up but sucks far away driving they let me return and exchange for the right one.
By Traci
Superb customer service via phone (Hallelujah!) & prompt delivery of an excellent product.
By Kelli
Prices are amazing!!
By Ann
Very easy and convenient to order my lenses and I really like this site. The only downside is that they kept raising the price of my freshlook colorblends all the time. I been ordering here for such a long time and price keeps raising and it’s frustrating.
By B. B.
