Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,141 reviews
Contact Lens King Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Contact Lens King Inc. (contactlensking.com) has 3,141 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,141 approved reviews, newest moderated first
Easy to reorder and, this time, lenses were received in less than a week.
By Diane K.
Response from Contact Lens King Inc.· Jun 5, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Contact Lens King is outstanding! Their website is easy to use and their prices are very competitive. Delivery is quick. I just love them!!
By Winnie
Response from Contact Lens King Inc.· Jun 5, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
EASY ORDERING, CUSTOMER SERVICE IS GREAT. RECEIVED MY CONTACT LENS WHEN THEY SAID I WAS GOING TO RECEIVE THEM. THERE PRICE IS UBEATABLE
By Ana A.
Response from Contact Lens King Inc.· Jun 4, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
I purchased a box on daily contacts and 1/3rd of the ones I have tried on have been damaged, unwearable and painful. Customer service stated that their policy is to only refund the amount of contacts damaged so far. I find this ridiculous since I have only worn about 28 out of the 90 day supply and I guarantee I will find more damaged lenses in the box. It may be safer for me to discard the box to prevent any future eye injury. Horrible policy, customer service is unable to reason. A new box should be the answer to this not just reaching out to them as I find damaged pairs. Totally lost me as a customer.
By Abby K.
Response from Contact Lens King Inc.· Jun 4, 2026
Hi Abby, We sincerely apologize for your frustration and any inconvenience this situation has caused. As an authorized retailer, we are required to follow the replacement and return guidelines established by each manufacturer, including their policies regarding defective contact lenses. Because it is extremely rare for an entire box of lenses to be defective, manufacturers typically only authorize replacements or refunds for the specific lenses that have been opened and tried. We understand that this can be frustrating, particularly when you are experiencing issues with a new box of lenses. However, as an authorized retailer, we are obligated to adhere to the manufacturer's policies for all warranty and defect claims. We truly regret the inconvenience and appreciate your understanding. If you have any additional questions or concerns, please let us know and we will be happy to assist further.
This company has the best prices, super fast shipping, and excellent customer service. I recommend them to everyone!
By Michelle
Response from Contact Lens King Inc.· Jun 3, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
I was OK with the final price, if I had to jump through that many hoops to buy groceries I would starve to death. Why can they tell you UP FRONT what their price is??
By Jeff B.
Response from Contact Lens King Inc.· Jun 3, 2026
Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
Price was great and easy checkout
By Dave D.
Response from Contact Lens King Inc.· Jun 2, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
very easy to order, excellent price..and my lenses arrived within 4 days!
By SG
Response from Contact Lens King Inc.· Jun 2, 2026
HI!. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
