Fantastic online support
Fantastic online support Quick and helpful , very responsive and great product Mia and Hana have both been very helpful !
By Stevo
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ConnectPOS is the leading Point-of-Sale system that directly integrates with top eCommerce platforms such as Magento, Shopify, BigCommerce, WooCommerce and commercetools.We are the power behind the omnichannel experience of ASUS Singapore, SCG, Keed Smit and 2000+ retailers around the world!
ConnectPOS (connectpos.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
282 approved reviews, newest moderated first
Fantastic online support Quick and helpful , very responsive and great product Mia and Hana have both been very helpful !
By Stevo
ConnectPOS is incapable causing my shop to close when system downed. The inventory is never right because ConnectPOS can't update MSI. Sometimes, the app can't close the sale causing my customers need to take screenshots as proof of purchase. Then, we re-create the orders when the app is back to life. Today I spent 3+ hours with Hana trying to fix one problem in MSI, but their side caused a disaster that we can't use the app at all during shop hours. That means close of business until further notice.
By Fina Y.
The helpdesk is really good. Answer quickly and looking for a solution.
By Gijs van N.
Customer service is fast and provides the best solutions to resolve the system issue.
By Anna
Nickel, problème si tôt communiqué, problème si tôt régularisé, très efficace , aimable, gentille (Hanna), très pro. Mention spéciale super hyper méga géniale.....et surtout adorable .....
By Ericksson
As good as always, Lucy knows what she is doing
By david C.
Thank you Ms. Mia for your quickly response. This helps my business a lot. I will consider using ConnectPos continuously in future if it is staying this price.
By Cornier
ConnectPos solved a problem I created fast and good. Many thanks to the ConnectPos team. Great work!
By Paul