Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Best Account Manager - our Account Manager Andrew provides great assistance and advice. We remain connection customers because of his service.
By M L.
Response from Connection· Jan 31, 2022
It is so great to hear that you are so happy with the level of service your account manager provides. Thank you so much for your feedback.
Amazed at how quickly I received the order and pleased with the quality and the price.
By Phillip
Response from Connection· Jan 31, 2022
Thanks so much for the feedback. It is great to hear you’re happy with the service.
Connection is always friendly, fast, and accurate. Dana Taylor & Andrew Plewa are pleasures to work with. Connection has a wide selection of authorized IT equipment and everything I have ordered has been great. Highly recommended.
By Shauna J.
Response from Connection· Jan 31, 2022
We are really happy to hear we’ve met your needs. We really appreciate the feedback. Don’t hesitate to reach out if you need any assistance. Thank you!
Great people, the team helped us through the last year tremendously.
By Valued C.
Response from Connection· Jan 31, 2022
We’re so happy to hear it. Please don’t hesitate to reach out if you need anything. Thanks!
Communication is not good.
By Valued C.
Response from Connection· Nov 10, 2021
We’re sorry to hear there have been communications issues. We take great pride in our customer service, so we’d like to learn more. We are going to contact you directly to better understand the issues and to see how we can improve going forward. Thank you so much for the feedback.
Your website is terrible, like shockingly mind blowingly terrible. Run the site through a performance service, some things take 30 seconds to load. Filtering options are insane, for real who decided to set filters like that? Who uses those filters? For real the metrics probably say that 90% of those filters go unused.
By Valued C.
Response from Connection· Nov 10, 2021
We are sorry your experience on our website wasn’t a positive one. But we really appreciate your feedback, because we’re always working to improve the user experience. So, we’re going to reach out directly to discuss with you the details of the website issues.
Erin always gives our company outstanding support.
By Valued C.
Response from Connection· Nov 2, 2021
That is so great to hear. We really appreciate the feedback. Let us know if/when we can help. Thanks!
Selections and availability is Good at Connection.
By Valued C.
Response from Connection· Nov 2, 2021
Thank you for the feedback. We really appreciate it.
